Rock Valley College
Rockford, Illinois
Network Account Password Management
Due to recent changes in the federal guidelines we can no longer change passwords over the phone. For your convenience we now offer password assistance at 3 campus locations. Please visit either our main campus, the Stenstrom Center or our Learning Opportunity Center with a picture ID. You may also dial 815-921-4250 for further questions.

Do you know/remember your current password?

Please supply your User ID and your last name.

Your User ID begins with an "s" followed by a 7-digit number. For example: s1234567.
Supplying your last name just helps confirm that we're looking at your user account.

Supply your current User ID and password, then the new password you would like to use.

Your User ID begins with an "s" followed by a 7-digit number. For example: s1234567.
This is the password you currently use to login to the network.
Your password must be 8 characters or more, and must contain at least 3 of the following: Uppercase letters, lowercase letters, numbers, or symbols (like an asterisk or period).
Retyping your password just makes sure you didn't make a typo.

Please answer these security questions. This helps confirm your identity.

Loading Question...

Type the answer you provided in the past. If you cannot remember the answer, call the Information Center at (815) 921-4250 for assistance.

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Type the answer you provided in the past. If you cannot remember the answer, call the Information Center at (815) 921-4250 for assistance.

Please provide the PIN you received from the Information Center. If you do not have a PIN, please visit the Student Center with your student ID card to receive a PIN.

Type the 7-character PIN you were given. This PIN is only used once to confirm your identity.

Thank you! One more thing. Please select some questions and give us your answers. In the future, we will use these questions to confirm your identity.

Type an answer to the question you have selected. We recommend answers that are at least four characters long.
Type an answer to the question you have selected. We recommend answers that are at least four characters long.

Thank you. Please provide the new password you would like to use.

Your password must be 8 characters or more, and must contain at least 3 of the following: Uppercase letters, lowercase letters, numbers, or symbols (like an asterisk or period).
Retyping your password just makes sure you didn't make a typo.

Please Wait...

We are changing your password in our systems.

Your password has been changed!

The password for your account was set to the value you gave us. You may now close this window.

Which systems did I change my password for?

You just changed your password for your network account to login to RVC computers. This correspondingly changed your password for EAGLE, Online Services, RVC Mail for students, Career Services and Placement and Smarthinking because they all use your network account.